Professional Indemnitiy for Digital Professions

Professional Indemnity Insurance for Digital Professions
from € 170,60 net p.a.

Professional Indemnity Insurance in Finland

exali's Professional Indemnity Insurance for Digital Professions provides comprehensive coverage for you as a freelancer and your business in Finland. 

  • Comprehensive protection against damage claims
  • All-risk coverage for the IT, media and consulting sector
  • Worldwide insurance coverage
  • Third-party cyber damage is covered
  • Personal support without call center

Quick Facts about Professional Indemnity Insurance

Who needs Professional Indemnity Insurance?

In general, freelancers are not always required by law to take out Professional Indemnity Insurance, but it makes sense for self-employed to properly protect their business against all common business risks.

How Much Does Professional Indemnity Insurance Cost?

The Professional Indemnity Insurance from exali costs you at least € 170,60. Your individual insurance premium is mainly based on your net turnover and the sum you wish to insure.

What Is Professional Indemnity Insurance?

Professional Indemnity Insurance will protect you and your business if you make a mistake that causes financial loss for a third party. Examples of this are incorrect advice, faulty services or copyright infringements.

What Main Risks Are Covered by PII?

The PII covers all types of loss: Financial losses (account for almost 80% of loss scenarios) are insured by the Financial Loss Insurance (FLI) module. Personal injury and property damage are covered by the integrated General Liability Insurance (GLI).

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exali Liability Seal

Indemnity Insurance Seal for your Principals

  • Individual and comprehensive insurance protection
  • High coverage sums for financial losses
  • No-claims evidence going back five years

Who Needs Professional Indemnity Insurance?

The Self-Employed in Finland May Need Professional Indemnity

In general, business owners, freelancers or the self-employed particularly in the IT, media or consulting sector are not always required by law to take out professional indemnity insurance. Nevertheless, it makes sense to take out insurance for your business in Finland, as it is threatened by high financial risk. Warning letters, business interruption or cyber-damage happen more often and quicker than expected. As a freelancer or business owner, you are liable to the extent of your personal or business assets for any claims.

Show Your Liability Insurance to Customers 

When awarding a project, clients often require proof of professional indemnity to cover potential risks. After taking out Professional Indemnity Insurance from exali, the Liability Seal is made available to you. So you can show your clients that any damage is well covered as soon as they visit your website.

Professional Indemnity Insurance - Protect Your Business
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What Are the Main Business Risks in Digital Professions?

Main Risks for Freelancers

One of the Biggest Risks - Financial Losses

The main risks for business owners and self-employed, particularly in digital professions are financial losses. A financial loss occurs when a third party, for example your client or principal, suffers a financial disadvantage due to professional mistakes. Almost 80 % of the claims reported to exali number among these.

From Server Breakdowns to Legal Infringements

One example for this is a loss of sales by your client due to a faulty server update that paralyses the online shop and for which you are held responsible. However, financial losses can also include consulting and planning errors, project delays and warnings due to legal infringements (e.g. law of competition, image rights, copyright, etc.). Even if you pass on a virus that causes damage to your client's systems unintentionally, that financial loss would be covered by exali's comprehensive Professional Indemnity Insurance.

Violation of Trademark Rights

You are supposed to create a new logo for a Finnish company. After the logo has been used for a few months, the lawyer of a competing company contacts you with a warning letter and a claim for compensation. The logo allegedly infringes the trademark rights of the lawyer's client. Your client has to pay damages and also sign a cease-and-desist declaration. The legal costs and compensation payment will be reclaimed from you. In addition, the logo must be redesigned to prevent further infringements.

Faulty Advice in Energy Savings

You conduct an analysis for a company in Espoo in order to find opportunities for savings. After your analysis, you come to the conclusion that there is potential for savings by switching to energy-saving ceiling lamps. You present your recommendations and how much money could be saved by implementing them. Unfortunately, the savings turn out to be less than calculated because you made a mistake. Your client demands compensation from you.

Faulty Server Update

You are to carry out a server update during a maintenance appointment for a client in Helsinki. Unfortunately, the server update is faulty and causes your client's entire IT system to break down. Luckily, you are able to fix the error within a day, but your client's 15 employees are unable to work during that time. You are held liable for this financial loss. The insurer covers these costs.

Personal Injury by Cable

You are to set up new workstations in the open-plan office of a company from Helsinki. You connect the hardware and set up the work surface. An employee comes in, trips over a cable and injures herself. You have to compensate for the injured person's medical treatment and loss of earnings. The costs of this personal injury are covered by the General Liability Insurance.

A damage claim is always annoying and can quickly threaten your financial existence. With exali you are in good hands and have a personal contact person from exali customer service in the event of a claim. We take care of the professional handling of your case. During the process you benefit from the following services of your Professional Indemnity Insurance:


Verification of Damage Compensation:

In the event of a damage claim, the insurer will check at its own expense whether claims against you are justified and if they are reasonable in amount. Rely on over 15 years of experience in handling professional liability claims.

Defence against Unjustified Claims:

If the claim is unjustified, the insurer will defend you. This so-called "Passive Legal Expenses Insurance" covers also the costs of legal proceedings if necessary, for example, lawyers' fees, court costs or expert costs.

Payment of the Compensation Amount:

If the claim is justified but the amount is excessive, the insurer will help with his experience to adjust it. In this case, the insurer will pay the sum minus the deductible up to the selected amount insured.

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What are the Main Components of the Professional Indemnity Insurance?

Financial Loss Insurance (FLI)

The most important part of the basic cover of the Professional Indemnity Insurance is the Financial Loss Insurance. It covers financial losses third parties suffer as a result of an error happens on the job. The sum insured can be freely selected in the premium calculator.

All-risk Coverage

Since many of your daily tasks may overlap with other fields of activity, these are also covered under the so-called All-risk Coverage. This means: All professions, for example, in IT, media and consulting are insured within your Professional Indemnity Insurance and all damages due to these activities are covered.

General Liability Insurance (GLI)

The General Liability Insurance as part of the basic cover protects you in case of damage to property or personal injury caused by your professional activity. It is already included in exali's Professional Indemnity Insurance, but can also be deselected in the premium calculator. As with Financial Losses Insurance, a range of covered amounts is freely selectable.

First-Party Claims Insurance

In addition to third-party claims, exali's Professional Indemnity Insurance also covers certain damage that you suffer yourself (first-party claims). These are, for example, cyber-attacks, damage to your reputation, the blocking/alteration of your own website, loss of your domain rights, false accusation of a crime or unjustified reduction of earnings.


What Insured Sum Is Reasonable for Your Business in Finland?

The Main Factor for Your Insured Sum Is the Highest Damage Possible

When choosing the insured sum for your Professional Indemnity, you need to estimate the highest anticipated damage your work could cause. Other important factors include the impact of your service on your client’s success and the size of the project. If you are unsure which insured sum makes sense for your activity in Finland, our experts from exali customer support will be happy to assist you.

With Exali Your Insured Sum Can Be Adapted at Any Time

exali's PI Insurance offers you a choice of insured sums from € 100.000 up to € 3.000.000 for financial losses and from € 2.000.000 up to € 10.000.000 for property damage and personal injuries. Your advantage with exali: You might increase the insured sums of your PI Insurance at any time in the customer area "My exali". This could be necessary whenever your business grows, you take on a large project or your clients demand a higher insured sum.

Your choice of sums insured

Professional Indemnity Insurance: Add-Ons For Your Individual Protection

Protect your business against cybercrime

In addition to the basic cover of exali's Professional Indemnity Insurance, you can protect your business against special risks with optional add-ons.

Protection Against Cybercrime, DDoS Attacks and Viruses: First-Party Cyber and Data Risks Insurance (FPC)

The additional module "First-Party Cyber and Data Risks Insurance (FPC)" protects your own IT systems against the incalculable risks of hacker attacks, DDos attacks and other cybercrime. In the event of a damage to your own systems, the insurer provides you with IT forensic experts and supports you in restoring your systems as quickly as possible. Additional costs incurred, for example, for the use of third-party IT systems, are also covered.

Extend Your Insurance Coverage to Include Engineering Services: Engineering Activities (ENG)

The additional module "Engineering Activities (ENG)" extends your insurance cover to include engineering services such as plant hardware development, machine and plant testing, design, CAD, CAM, commissioning or technical reports. It is a condition of the endorsement that the activities are carried out in an advisory and supportive capacity and that you do not provide the engineering services on a contract for work and do not owe any engineering services.

What Does Professional Indemnity Insurance Cost in Finland?

How Your Insurance Premium Is Calculated

The minimum premium for exali's Professional Indemnity Insurance is € 170,60*. Your individual insurance premium is calculated on the basis of:

  • Your annual net turnover (a higher turnover means a higher contribution)
  • Your selected sums insured (higher sums mean a higher premium)
  • If you have selected additional modules

Benefit From Exclusive Discounts

As a business start-up, you also receive a discount of 15% during the first two years of your contract. Should you take out a 3-year contract, you will also benefit from a term discount of 10% per insurance year. In the premium calculator, you can put together your Professional Indemnity Insurance individually with just a few clicks and see directly how the individual items affect the premium.

Costs of Professional Indemnity Insurance
*This applies to a 3-year contract as a business start-up with a net turnover of up to € 25.000, € 100,000 sum insured in Finacial Losses Insurance, without General Liability Insurance and without optional add-on.

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Why choose

  • Talk to a real person - no call centre!
  • We know what your daily worklife is like, meaning we know what you need
  • Our insurance conditions are tailored to your business
  • We handle your damages immediately
  • We make sure that your insured damage event is also resolved!
  • We also insure against unusual risks (e.g. contract liability, contract penalties)

Frequently Asked Questions

You can find more frequently asked questions here

Which Professional Activities in Finland Are Covered by Professional Indemnity Insurance?

Professional Indemnity Insurance from exali automatically covers all activities typically performed by a Finnish freelancer or a Finnish company in the IT, media or consulting sector. This principle is called "All-risk coverage" - and it ensures that the insurance cover always automatically adapts to your business model. The only activities that are not covered are those that have been explicitly excluded in the insurance conditions.

A Small Selection of Activities Insured in the Professional Indemnity Insurance:

IT Services
  • Database developer
  • Programmer
  • Software engineer
  • Computer scientist
  • Web developer
  • Java developer
  • App developer
  • Service provider
  • Internet provider
  • IT service provider
  • IT Manager
  • Project director
  • Network supervisor
  • System administrator
  • IT specialist
  • Software dealer
Media Services
  • Author
  • Content agency
  • Photographer
  • Freelance journalist
  • Graphic designer
  • Illustrator
  • Influencer
  • Marketing agency
  • Media agency
  • Editor
  • SEM agency
  • Social media consultant
  • Social media agency
  • Web designer
  • Advertising agency
Consulting Services
  • Management consultant
  • Business analyst
  • Strategy consultant
  • Organisational consultant
  • HR consultant
  • Recruiter, headhunter
  • Interim manager
  • Project manager
  • Energy consultant 
  • Marketing consultant
  • Market researcher
  • Pollsters
  • Quality manager, auditor
  • Lecturer, trainer, coach
  • Mediator, moderator
  • Family advisor
Other Services
  • Accounting assistant
  • Accountant
  • Office service company
  • Call centre service provider
  • Detective agencies
  • Nutritionist
  • Fitness trainer
  • Payroll service
  • Appraiser
  • Wedding planner
  • Motor vehicle expert
  • Mental coach
  • Expert
  • Secretarial activities
  • Virtual assistance
  • Zumba teacher
  • Hard- & software development
  • Embedded software
  • Machinery testing
  • Technical drawings
  • Technical design (CAD, CAM)
  • Commissioning
  • Engineering services
  • Technical consultancy

Reviews for

[...] We were looking around for general liability insurance last week and were so unsure of ourselves that we ended up with the old “bog standard insurance”, poring over 92-page PDFs and dealing with completely clueless insurance agents. We’d pretty much given up until Google led us to exali [...]
Suddenly, everything was a breeze. The follow-up call with their customer service team, in particular, helped us get a clearer picture and it was a breath of fresh air talking to somebody who, first of all, understands our industry and knows the insurance jungle, and on top of that can explain everything to us in simple terms. Fantastic. 20 minutes later we had all the insurance we needed and left feeling good. Crazy. Thank you so much!
Harry Keller, Co-founder, exali customer since 2016
Excellent service! I insured an SaaS IT online start-up. At Exali, no expense or effort is spared when it comes to advising even small IT companies and start-ups so comprehensively that - even for critical types like myself - they really don’t let any question go unanswered. It didn't matter that I was just a prospective client and not yet a paying customer.
I had a consultation with Mr Leichter who spent almost an hour patiently and very competently dispelling all my concerns that a non-lawyer might have after reading through the extensive contract documents. My impression: for me as a start-up, the service you get with the Professional Indemnity Insurance for Digital Professions doesn’t compare, and I’ve rarely been looked after so well.
Peter D., Owner, exali customer since 2017
Dear Mr Galla, Being able to rely on your insurance in case of damages is truly wonderful. My experience in this area had not been all that good to this point.
But exali showed me that not all insurance companies are like that. I will definitely recommend this insurance product to others.
Daniel Lemmerz
ADL, exali customer since 2010
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