Cancelling Your Professional Indemnity: Simple, Fast and Secure

Which Aspects Are Important When Cancelling Your Professional Indemnity?

To ensure that cancelling your policy doesn’t turn into a test of patience, it’s best to familiarise yourself with the cancellation terms right when you take out your insurance. The following points are essential:

• When can you cancel?
• What is the notice period?
• Will the policy automatically renew if you don’t cancel?

Ideally, you’ll find this information clearly and accessibly – for example, in your insurer’s customer portal or directly within your policy documents.

What Should You Consider When Cancelling Your Professional Indemnity?

Ideally, cancelling your insurance policy should be as straightforward as possible. Complicated forms are outdated. The best-case scenario is being able to cancel your Professional Indemnity simply by sending an email to a clearly designated address. Providing the correct details right from the start will help speed up the process.

• Full name and address
• Policy number
• Request to cancel at the earliest possible date or on a specific date
• Request for written confirmation
• Reason for cancellation (optional)
• Proof of business closure, if applicable (e.g. confirmation from the trade licensing office)

An ordinary termination might look like this:

Subject: Ordinary Termination of My Professional Indemnity Insurance (Policy Number: [123456789])

Dear Sir or Madam,

I hereby give notice to cancel the above-mentioned Professional Indemnity Insurance policy in accordance with the required notice period, effective from the earliest possible date, or alternatively, at the end of the current policy term.

Please confirm the cancellation in writing, including the official end date of the contract. If a pro-rata refund of any premiums already paid is possible, I kindly request further information.

Thank you for the cooperation.

You can find the exact terms and conditions for both ordinary and special termination here: Switching Professional Indemnity: Comparison, Cancellation, New Contract.

What Happens After You Cancel Your Professional Indemnity?

Now it’s your insurer’s turn: they must provide written confirmation of receipt and acceptance of your cancellation – including the exact date on which your coverage ends. If you are taking out a new policy with a different provider, it’s also important to ensure that there are no gaps in your insurance coverage during the transition. In addition, after cancellation, you should either retain access to important documents such as claims reports and policy documents or make sure to save them in good time.

If you terminate your policy early, you may also be entitled to a refund. A reputable insurer will inform you whether this applies and how the refund is calculated. At exali, you will receive a reimbursement for any overpaid premiums if you exercise your right to special termination.

Reliable Advice and Supportive Partnership? With exali, You Get That – Even at the End of Your Policy!

If, for example, you are only planning to pause your self-employment or move to another country, our experts will be happy to help you explore alternatives to cancellation. If ending the policy is unavoidable, a simple email with your key details is sufficient, and we will release you from the contract at the next possible date. Should you require cover again for a future project, we would be delighted to welcome you back as a policyholder. Our goal is to work with you to find the best solution for your current situation.

Would you like to cancel your Professional Indemnity Insurance via exali? That’s of course unfortunate – but we’re still here to support you and will make this step as straightforward as possible. Simply get in touch with our customer service team at info@exali.com. Alternatively, our insurance specialists are available to answer your questions Monday to Friday from 9:00 a.m. to 6:00 p.m. (CET) by phone at +49 (0) 821 80 99 46 0.