Professional Indemnity for Digital Professions

Professional Indemnity Insurance for Digital Professions
from € 133,10 net p.a.

Professional Indemnity Insurance in Bulgaria

exali's Professional Indemnity Insurance for Digital Professions provides comprehensive coverage for you as a freelancer and your business in Bulgaria. 

  • Comprehensive protection against damage claims
  • All-risk coverage for the IT, media and consulting sector
  • Worldwide insurance coverage
  • Third-party cyber damage is covered
  • Personal support without call center

Quick Facts About Professional Indemnity Insurance

Who needs Professional Indemnity Insurance?

In general, freelancers are not obliged to take out Professional Indemnity Insurance, but it makes sense for every freelancer in order to properly protect their business against all common business risks.

How Much Does Professional Indemnity Insurance Cost?

The Professional Indemnity Insurance from exali costs you at least € 133,10. Your individual insurance premium is mainly based on your net turnover and the sum insured you have chosen.

What is Professional Indemnity Insurance?

Professional Indemnity Insurance will protect you and your business if you make a mistake that causes financial loss for a third party. Examples of this are incorrect advice, faulty services or copyright infringements.

What Are the Main Risks As a Freelancer?

Almost 80 % of the damage claims reported to exali are so-called financial losses. Therefore, these are among the main risks for a freelancer in the IT, media or consulting industry in Bulgaria.

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exali Liability Seal

Indemnity Insurance Seal for your Principals

  • Individual and comprehensive insurance protection
  • High coverage sums for financial losses
  • No-claims evidence going back five years

Who Needs Professional Indemnity Insurance?

Every Freelancer in Bulgaria May Need Professional Indemnity

In general, freelancers in the IT, media or consulting sector are not obliged to take out professional indemnity insurance. Nevertheless, it makes sense to take out insurance for your business in Bulgaria, as freelancers in particular are threatened by high financial risks. Warning letters due to infringements of the law, consulting errors or cyber-damage happen more often and quicker than expected. As a Bulgarian freelancer, you are liable to the extent of your personal assets for any claims for damages by third parties.

Show Your Liability Insruance to Customers 

When awarding a project, clients often require proof of professional indemnity to cover potential risks. After taking out Professional Indemnity Insurance from exali, the Liability Seal is made available to you. So you can show your clients that any damages are well covered as soon as they visit your website.

Professional Indemnity Insurance - Protect Your Business
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What Are the Main Risks for Freelancers In Digital Professions?


Main Risks for Freelancers

The Biggest Risk for Freelancers - Financial Losses

The main risks for freelancers in the IT, media or consulting industry in Bulgaria. are so-called financial losses. A financial loss occurs when a third party, for example your client, suffers a financial disadvantage due to professional mistakes. Almost 80 % of the damage claims reported to exali number among these.

From Server Breakdowns to Legal Infringements

One example for this is a loss of sales by your client due to a faulty server update that paralyses the online shop and for which your are held responsible. However, financial losses can also include consulting and planning errors, project delays and warnings due to legal infringements (e.g. competition law, image law, copyright law, etc.). Even if you unintentionally passed on a virus to your client's systems that caused damage would be a financial loss exali's Professional Indemnity Insurance would cover.


Violation of Trademark Rights

You are supposed to create a new logo for a Bulgarian company. After the logo has been used for a few months, the lawyer of a competing company contacts you with a warning and a claim for damages. The logo allegedly infringes the trademark rights of the lawyer's client. Your client has to pay the claim for damages and also sign a cease-and-desist declaration. The costs incurred will be reclaimed from you. In addition, the logo must be adapted to prevent further infringements.

Consultation Error in energy savings

You conduct an analysis for a company in Plovdiv in order to uncover opportunities for savings. After your analysis, you come to the conclusion that there is potential for savings by switching to energy-saving ceiling lamps. You present your recommended measures and how much money could be saved by implementing them. Unfortunately, the savings turn out to be less than calculated because you made a mistake in the calculation. The company from Bulgaria demands compensation from you.

Faulty Server Update

You are to carry out a server uptade during a maintenance appointment for a client in Sofia. Unfortunately the server update is faulty and causes your client's entire IT system to break down. You are able to fix the error within a day, but your client's 15 employees are unable to work during that time. You are held liable for this financial loss. The insurer covers these costs of this damage.

Personal Injury by Cable

You are to set up new workstations in the open-plan office of a company from Sofia. You connect the hardware and set up the work surface. An employee comes in, trips over a cable and injures herself. You have to compensate for the injured person's medical treatment and loss of earnings. The costs of this personal injury are covered by the General Liability Insurance.

A damage claim in Bulgaria is always annoying and can quickly threaten your financial existence. With exali you are in good hands and have a personal contact person from exali customer care in the event of a claim. We take care of the professional handling of your case. During the process you benefit from the following services of your Professional Indemnity Insurance:


Verification of Damage Compensation Claims:

In the event of a damage claim, the insurer will check at its own expense wether claims against you are justified and if they are reasonable in amount. Rely on over 10 years of experience in handling professional liability claims.

Defence Against Unjustified Claims:

If the claim is unjustified, the insurer will defend it on your behalf. This so-called "Passive Legal Expenses Insurance" covers also the costs of proceedings if neccessary, for example lawyer's fees, court costs or expert costs.

Payment of the Compensation Amount:

Excessive claims, if they are actually justified, will be adjusted in their amount. If the claim is justified, the insurer will pay the compensation sum minus the deductible and up to the selected sum insured.

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What Sum Insured Is Reasonable For Your Business in Bulgaria?

Your choice of sums insured

The Main Factor For Your Sum Insured Is the Highest Damage Possbile

When choosing the sum insured for your Professional Indemnity Insurance, you should consider how expensive the highest anticipated damage in your business could be. Other important factors include the impoertance of your clients and the relevance of the project. If you are not sure which sum insured makes sense for your activity in Bulgaria, our experts from exali customer suppoert will be happy to help you.

With exali your sum insured can be adapted at any time

exali's Professional Indemnity Insurance offers you a choice of several sums insured from € 100.000 to € 3.000.000 for financial losses and from € 2.000.000 to € 10.000.000 for property damages and personal injuries. Your advantage with exali: You can increase the insured sums of your Professional Indemnity Insurance at any time via the customer area "My exali". This migth be neccessary if your business grows, you receive a large project or your clients demand a higher sum insured.

How Is Professional Indemnity Insurance from exali Structured?


Financial Loss Insurance (FLI)

The most important part of the basic cover of the Professional Indemnity Insurance is the Financial Loss Insurance. It covers financial losses third parties suffer from as a result of your professional error. The sum insured can be selected freely in the premium calculator.

All-risk Coverage

Since many of your daily tasks may overlap with other fields of activity, these are also covered under the so-called All-risk Coverage. This means: All professions in the IT, media or consulting sector are insured within your Professional Indemnity Insurance and all damages due to these activities are covered.

General Liability Insurance (GLI)

The General Liability Insurance as the second part of the basic cover protects you in case of damage to property or personal injury caused by your professional activity. It is already included in exali's Professional Indemnity Insurance, but can also be deselected in the premium calculator if desired. As with Financial Losses Insurance, the coverage amounts are freely selectable.

First-Party Claims Insurance

In addition to third-party claims, exali's Professional Indemnity Insurance also covers certain damages that you suffer yourself (so-called first-party claims). These are, for example, damage to your reputation, the blocking/alteration of your own website or damage to trust caused by your own employees (for example, incorrect or double bank transfers).

Professional Indemnity Insurance: Add-Ons For Your Individual Protection

Protect your business against cybercrime

In addition to the basic cover of exali's Professional Indemnity Insurance, you can protect your business against special risks with optional add-ons.

Protection Against Cybercrime, DDoS Attacks and Viruses: First-Party Cyber and Data Risks Insurance (FPC)

The additional module "First-Party Cyber and Data Risks Insurance (FPC)" protects your own IT systems against the incalculable risks of hacker attacks, DDos attacks and other cybercrime. In the event of a damage to your own systems, the insurer provides you with IT forensic experts and supports you in restoring your systems as quickly as possible. Additional costs incurred, for example, for the use of third-party IT systems, are also covered.

Extend Your Insurance Coverage to Include Engineering Services: Engineering Activities (ENG)

The additional module "Engineering Activities (ENG)" extends your insurance cover to include engineering services such as plant hardware development, machine and plant testing, design, CAD, CAM, commissioning or technical reports. It is a condition of the endorsement that the activities are carried out in an advisory and supportive capacity and that you do not provide the engineering services on a contract for work and do not owe any engineering services.

What Does Professional Indemnity Insurance Cost in Bulgaria?

How Your Insurance Premium Is Calculated

The minimum premium for exali's Professional Indemnity Insurance is € 133,10*. Your individual insurance premium is calculated on the basis of:

  • Your annual net turnover (a higher turnover means a higher contribution)
  • Your selected sums insured (higher sums mean a higher premium)
  • If you have selected additional modules

Benefit From Exclusive Discounts

As a business start-up, you also receive a discount of 15% during the first two years of your contract. Should you take out a 3-year contract, you will also benefit from a term discount of 10% per insurance year. In the premium calculator, you can put together your Professional Indemnity Insurance individually with just a few clicks and see directly how the individual items affect the premium.

Costs of Professional Indemnity Insurance
*This applies to a 3-year contract as a business start-up with a net turnover of up to € 25.000, € 100,000 sum insured in Finacial Losses Insurance, without General Liability Insurance and without optional add-on.

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Why choose

  • Talk to a real person - no call centre!
  • We know what your daily worklife is like, meaning we know what you need
  • Our insurance conditions are tailored to your business
  • We handle your damages immediately
  • We make sure that your insured damage event is also resolved!
  • We also insure against unusual risks (e.g. contract liability, contract penalties)

Frequently Asked Questions

Which Professional Activities in Bulgaria Are Covered by Professional Indemnity Insurance?

Professional Indemnity Insurance from exali automatically covers all activities typically performed by a Bulgarian freelancer or a Bulgarian company in the IT, media or consulting sector. This principle is called "All-risk coverage" - and it ensures that the insurance cover always automatically adapts to your business model. The only activities that are not covered are those that have been explicitly excluded in the insurance conditions.

A Small Selection of Activities Insured in the Professional Indemnity Insurance:

IT Services
  • Database developer
  • Programmer
  • Software engineer
  • Computer scientist
  • Web developer
  • Java developer
  • App developer
  • Service provider
  • Internet provider
  • IT service provider
  • IT Manager
  • Project director
  • Network supervisor
  • System administrator
  • IT specialist
  • Software dealer
Media Services
  • Author
  • Content agency
  • Photographer
  • Freelance journalist
  • Graphic designer
  • Illustrator
  • Influencer
  • Marketing agency
  • Media agency
  • Editor
  • SEM agency
  • Social media consultant
  • Social media agency
  • Web designer
  • Advertising agency
Consulting Services
  • Management consultant
  • Business analyst
  • Strategy consultant
  • Organisational consultant
  • HR consultant
  • Recruiter, headhunter
  • Interim manager
  • Project manager
  • Energy consultant 
  • Marketing consultant
  • Market researcher
  • Pollsters
  • Quality manager, auditor
  • Lecturer, trainer, coach
  • Mediator, moderator
  • Family advisor
Other Services
  • Accounting assistant
  • Accountant
  • Office service company
  • Call centre service provider
  • Detective agencies
  • Nutritionist
  • Fitness trainer
  • Payroll service
  • Appraiser
  • Wedding planner
  • Motor vehicle expert
  • Mental coach
  • Expert
  • Secretarial activities
  • Virtual assistance
  • Zumba teacher
  • Hard- & software development
  • Embedded software
  • Machinery testing
  • Technical drawings
  • Technical design (CAD, CAM)
  • Commissioning
  • Engineering services
  • Technical consultancy

Reviews for

[...] We were looking around for general liability insurance last week and were so unsure of ourselves that we ended up with the old “bog standard insurance”, poring over 92-page PDFs and dealing with completely clueless insurance agents. We’d pretty much given up until Google led us to exali [...]
Suddenly, everything was a breeze. The follow-up call with their customer service team, in particular, helped us get a clearer picture and it was a breath of fresh air talking to somebody who, first of all, understands our industry and knows the insurance jungle, and on top of that can explain everything to us in simple terms. Fantastic. 20 minutes later we had all the insurance we needed and left feeling good. Crazy. Thank you so much!
Harry Keller, Co-founder, exali customer since 2016
Excellent service! I insured an SaaS IT online start-up. At Exali, no expense or effort is spared when it comes to advising even small IT companies and start-ups so comprehensively that - even for critical types like myself - they really don’t let any question go unanswered. It didn't matter that I was just a prospective client and not yet a paying customer.
I had a consultation with Mr Leichter who spent almost an hour patiently and very competently dispelling all my concerns that a non-lawyer might have after reading through the extensive contract documents. My impression: for me as a start-up, the service you get with the Professional Indemnity Insurance for Digital Professions doesn’t compare, and I’ve rarely been looked after so well.
Peter D., Owner, exali customer since 2017
Dear Mr Galla, Being able to rely on your insurance in case of damages is truly wonderful. My experience in this area had not been all that good to this point.
But exali showed me that not all insurance companies are like that. I will definitely recommend this insurance product to others.
Daniel Lemmerz
ADL, exali customer since 2010
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